EconoPlace ("the Platform") is committed to protecting your personal information. This Privacy Policy (the "Policy") explains how we collect, use, and disclose your information when you use our Platform. By using our services, you consent to the collection, use, and disclosure of your information in accordance with this Policy.
We may collect the following types of personal information:
Identity and Contact Information: Your name, address, email address, phone number, date of birth.
Payment Information: Your credit card details or other payment information, which is collected and processed by secure third-party payment services. We do not store this information.
Geolocation Information: For delivery and pickup, we may collect your geographic location.
Transaction Information: Details of your purchases, the products you've bought, the amount, and the transaction date.
Technical Information: Your IP address, browser type, operating system, pages viewed on our site, time of visit.
We use the collected information for the following purposes:
Service Provision: To enable buying and selling transactions, payment processing, order management, and to facilitate delivery.
Communication: To send you order confirmations, delivery status updates, and to respond to your inquiries.
Service Improvement: To analyze usage trends, improve the Platform's functionality, and personalize your experience.
Security: To prevent fraud and ensure the security of the Platform.
Marketing: To send you offers, promotions, or other marketing communications, subject to your consent.
We do not sell or rent your personal information. We may disclose it to the following third parties, only to the extent necessary to provide our services:
Sellers: Your name, delivery address, and phone number are shared with sellers so they can prepare and ship your orders.
Drivers: Your name, delivery address, and phone number are shared with independent drivers for the delivery of your orders or packages.
Payment Services: Your payment information is shared with payment processors for the secure processing of your transactions.
Service Providers: We may use third parties for hosting, data analytics, or marketing services. These providers are bound by confidentiality agreements.
Legal Obligations: We may disclose your information if required by law, for example, in response to a court order.
In accordance with Québec's Bill 25, you have the right to:
Access your personal information held by us.
Rectify inaccurate or incomplete information.
Withdraw your consent to the collection, use, or disclosure of your information.
Request the portability of your data.
To exercise these rights, please contact us at [Your business email address].
We implement reasonable security measures to protect your personal information against loss, theft, unauthorized access, and disclosure.
For any questions regarding this Policy or to exercise your rights, please contact our Privacy Officer:
legal@econoplace.store
